ordering information
Thank you for your interest in Outcast Films and our collection of award winning titles. Below you will find useful information for you to place your order. If you have additional questions, please feel free to contact us and we will be more than happy to assist you.
free shipping
All of our prices include shipping and handling charges for orders shipped in the USA and Canada via post. Additional charges will apply for all other international and rush orders.
availability
All of our films are available for public screenings. If you would like to request a preview copy for a public screening or need additional information, please send an inquiry to: info@outcast-films.com.
If you have a limited budget and cannot afford the Public Performance Rights (PPR) please tell us about your organization and how you'd like to use the film. It is important to us that our films be used as educational tools, therefore, we will try to work as closely as possible with you. Please send your inquiry to: info@outcast-films.com.
ordering information for purchases
Outcast Films Federal ID number: 34-2020770
telephone: telephone orders are taken only for orders paid by Visa, MasterCard, Discover and American Express. Please call toll free at 1.800.343.5540.
fax: Fax your order to the following number: 1.845.774.2945.
mail: Mail your order to the following address:
Outcast Films
652 W. 163rd Street #45
New York NY 10032
All orders must be accompanied by an institutional purchase order
or payment. Payment may be made by institutional check, money order,
or all major credit cards. Sorry, no personal checks are accepted.
Please note, if you are tax exempt, all orders must be accompanied
by your federal tax exempt number or you will be automatically charged
tax when applicable.
All international orders must be prepaid by institutional check or credit card in US Dollars. Films will not be shipped until payment has been received in full. An additional shipping fee for international orders will apply. Please add $15 for the first three titles and $25 4-5 titles. Before placing your order, please inquire to info@outcast-films.com for special instructions.
The cost for all of our films includes shipping and handling for continental US orders. Generally, we will ship within 48 hours of reciept of your order. If you would like a rush shipment, an additional fee of $25 will be applied to overnight shipments.
All of our films and videos are protected by United States copyright law. Duplication,
reproduction, alteration, television broadcast, cablecast, loaning
for a fee, leasing, sublicensing to others or use for commercial
purposes is strictly prohibited without written permission from
Outcast Films. Public Performance Rights are included with institutional
purchase price as long as admission is not charged and the "performance"
takes place within your institution. The price for your institution
also includes a license for closed-circuit use within a single campus.
Performances of Outcast Films titles outside of your institution
or if you collect money for people to see the film is strickly prohibited
without the written consent of Outcast Films. If you need additional
information regarding copyright issues, please refer to the copyright
section on the Outcast Films website.
new york state tax exempt organizations
We are required by law to charge sales tax to any shipments (ship
to address) of merchandise to the state of New York. If you are
a New York accredited tax exempt organization, you must fax, email,
or mail us your ST-119 tax exempt form. If we do not have this on
file, we must charge you sales tax. Sales tax charges will not be
reimbursed after the invoice has been paid so please send us the
form at the time you place your order. If you have already submitted
your form, it will be kept on file for future use.
reviewers
If you are a reviewer and would like a preview copy of one of our films, please send your inquiry to info@outcast-films.com
previews
Unforunately, we are unable to offer preview copies of our films for potential buyers. We invite you to view the clips and read the information
available about each of the films located on the title pages to
get a fuller understanding of the concept and material covered within
each film.
We are committed to providing outstanding customer service, therefore,
if you purchase a dvd or videotape and are unhappy with it for any
reason, we will accept returns for a refund of the cost of the film
within 30 days of purchase. A $15 restocking fee will apply.
damages
If you receive a damaged dvd or video tape, we will replace it at
no cost within the first 30 days of purchase. All tapes and dvds
must be returned prior to replacement or credit. Please note: dvds
will sometimes be dislodged from their seat when shipping. This
doesn't necessarily mean that they are defective. Please carefully
check your dvd before sending it back to us for replacement.
THANK YOU! |