ordering information
Thank you for your interest in Outcast Films and our collection
of award winning titles. Below you will find useful information
for you to place your order. If you have additional questions, please
feel free to contact us at info@outcast-films.com and we will be more than happy to assist
you.
how to buy our films
There are three easy and convenient ways to purchase any of our
films:
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On-line:
Using our secure shopping cart
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Call:
1.800.343.5540 (U.S. Only)
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Fax:
1.845.774.2945
You may purchase any of our films by visiting the title page
for the film. Purchase information is
located in the left side bar. All of our
films are available in DVD and are either closed captioned or have English
subtitles. You may also purchase a Digital
Media Rights license along with the DVD as a value package.
free shipping
All of our prices include shipping and handling charges for
orders shipped in the USA and Canada via postal service. Additional charges
will apply for all other international and rush orders.
For International
orders add $15 for 1 DVD and add $35 for 2+ DVDs
For rush orders add $25
for 2 Day and add $35 for Next Day service
public screenings
All of our films are available for public screenings. If you would
like to request a preview copy for a public screening or need additional
information, please send an inquiry to: info@outcast-films.com.
NGO and community group discounts
If you have a limited budget and cannot afford the Public
Performance Rights (PPR) please tell us about your organization and how you'd
like to use the film. It is important to us that our films be used as
educational tools; therefore, we will try to work as closely as possible with
you. Please send your inquiry to info@outcast-films.com.
ordering information for institutional purchases
Outcast Films Federal ID number: 34-2020770
telephone: telephone orders are taken only for
orders paid by Visa, MasterCard, Discover and American Express.
Please call toll free at 1.800.343.5540.
fax: Fax your order to the following number: 1.845.774.2945.
mail: Mail your order to the following address:
Outcast Films
511 Avenue of the Americas, Suite 398
New York NY 10011
All orders must be accompanied by an institutional purchase order
or payment. Payment may be made by institutional check, money order,
or all major credit cards. Sorry, no personal checks are accepted.
Please note, if you are tax exempt, all orders must be accompanied
by your federal tax exempt number or you will be automatically charged
tax when applicable.
All international orders must be prepaid by institutional check
or credit card in US Dollars. Films will not be shipped until payment
has been received in full. An additional shipping fee for international
orders will apply. Please add $15 for the first three titles and
$25 4-5 titles. Before placing your order, please inquire to info@outcast-films.com
for special instructions.
All of our films and videos are protected by United States copyright
law. Duplication, reproduction, alteration, television broadcast,
cablecast, loaning for a fee, leasing, sublicensing to others or
use for commercial purposes is strictly prohibited without written
permission from Outcast Films. Public Performance Rights are included
with institutional purchase price as long as admission is not charged
and the "performance" takes place within your institution. The price
for your institution also includes a license for closed-circuit
use within a single campus. Performances of Outcast Films titles
outside of your institution or if you collect money for people to
see the film is prohibited without the written consent
of Outcast Films. If you need additional information regarding copyright
issues, please refer to the copyright section on the Outcast Films
website.
new york state tax exempt organizations
We are required by law to charge sales tax to any shipments (ship
to address) of merchandise to the state of New York. If you are
a New York accredited tax exempt organization, you must fax, email,
or mail us your ST-119 tax exempt form. If we do not have this on
file, we must charge you sales tax. Sales tax charges will not be
reimbursed after the invoice has been paid so please send us the
form at the time you place your order. If you have already submitted
your form, it will be kept on file for future use.
reviewers
If you are a reviewer and would like a preview copy of one of our
films, please send your inquiry to info@outcast-films.com
previews
Unforunately, we are unable to offer preview copies of our films
for potential buyers. We invite you to view the clips and read the
information available about each of the films located on the title
pages to get a fuller understanding of the concept and material
covered within each film.
We are committed to providing outstanding customer service, therefore,
if you purchase a dvd or videotape and are unhappy with it for any
reason, we will accept returns for a refund of the cost of the film
within 30 days of purchase. A $15 restocking fee will apply.
damages
If you receive a damaged dvd or video tape, we will replace it at
no cost within the first 30 days of purchase. All tapes and dvds must
be returned prior to replacement or credit. Please note: dvds will
sometimes be dislodged from their seat when shipping. This doesn't
necessarily mean that they are defective. Please carefully check your
dvd before sending it back to us for replacement.
THANK
YOU! |